Healthcare Market Research
Qualitative Research
Quantitative Research
Pharmaceutical Panel
50H2 Healthcare Surveys
Market Research Programming

At Reckner Healthcare, we provide complete fieldwork solutions for pharmaceutical and medical marketing research projects. We are the most trusted healthcare research company in the nation, serving clients for more than 25 years.

We deliver access to physicians, allied healthcare professionals, payers, decision makers and opinion leaders across the United States and around the world.

From feasibility feedback to proactive troubleshooting, we are passionate about healthcare fieldwork.  When you embark on an ambitious study, we're at your side, helping you navigate your path to success.

Pharmaceutical Market Research

Welcome and thank you for stopping by. We invite you to discover our team - an agile group of expert project managers, professional recruiters and innovative programmers with a shared commitment to customer satisfaction. We hope you'll be inspired to begin a conversation with us.

Allyson Karnowski, Project Manager
Allyson Karnowski
Project Manager
Anna Cunningham, Senior Project Manager Quantitative Research
Anna Cunningham
Senior Project Manager
Quantitative
Coleton Moyer, Sample Coordinator
Coleton Moyer
Sample Coordinator
Daniel Borneman, Manager Sampling and Panel
Daniel Borneman
Manager
Sampling & Panel
Dawn Brown, Project Manager Quantitative Research
Dawn Brown
Project Manager
Quantitative
Jason Gamber, Vice President Reckner Healthcare
Jason Gamber
Vice President
Reckner Healthcare
Jeff Histand, Vice President Strategic Development
Jeff Histand
Vice President
Strategic Development
Jennifer Fisher, Senior Project Manager Qualitative Research
Jennifer Fisher
Senior Project Manager
Qualitative
Ken Huber, Director, Quantitative Services
Ken Huber
Director
Quantitative Services
Kevin Rohm, Director Sampling and Panel
Kevin Rohm
Director
Sampling & Panel
Kevin Wilchek, Senior Project Manager Sampling and Panel
Kevin Wilchek
Senior Project Manager
Sampling & Panel
Leslie Baker, Senior Project Manager Quantitative Research
Leslie Baker
Senior Project Manager
Quantitative
Lexy Frazier, Director Qualitative Research
Lexy Frazier
Director
Qualitative
Linda Diehl, Phone Room Supervisor
Linda Diehl
Phone Room Supervisor
Lori Franklin, Sample Coordinator
Lori Franklin
Sample Coordinator
Lori Leo, Senior Project Manager Qualitative Research
Lori Leo
Senior Project Manager
Qualitative
Marisa Blackwell, Senior Project Manager Quantitative Research
Marisa Blackwell
Senior Project Manager
Quantitative
Michael Georgianna, Account Director
Michael Georgianna
Account Director
Nick Urda, Account Director
Nick Urda
Account Director
Peter Reckner, Senior Vice President Technology and Innovation
Peter Reckner
Senior Vice President
Technology & Innovation
Sharon Little, Project Manager Qualitative Research
Sharon Little
Project Manager
Qualitative
Susan Phillippe, Director Client Relations
Susan Phillippe
Director
Client Relations
Market Research

At Reckner Healthcare, we are committed to your healthcare fieldwork. Whether you are a first-time client, a devoted partner, or a contract customer, our purpose is to make every project successful. And, we hold ourselves accountable to that success. We leverage our 25 years in medical market research to advise you on all aspects of the study, from fit and feasibility to respondent engagement and question clarity.

From small agencies to global manufacturers, we appreciate your trust in us. Each and every time you come to Reckner, your study will be directed by an experienced Project Manager, who stays with your project from initiation to completion. And, your Project Manager works in the same office as our recruiters, sample managers and programmers, so questions, complexities and challenges are resolved swiftly and with the expertise of a highly-tenured team.

Research demands may be moving faster than ever, but that doesn’t mean you have to sacrifice service for speed. At Reckner Healthcare, quality, integrity and reliability coexist with speed and efficiency.

Healthcare Marketing Client Testimonials
COMMITMENT COMMITMENT
QUALITY QUALITY
CUSTOMER-SATIS CUSTOMER-SATIS
INTERACTIVE INTERACTIVE
INTEGRITY INTEGRITY
RELIABILITY RELIABILITY
TEAMWORK TEAMWORK
FLEXIBILITY FLEXIBILITY
ACCOUNTABILITY ACCOUNTABILITY
EXPERIENCE EXPERIENCE
CONTINUOUS-IMPROV CONTINUOUS-IMPROV
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Allyson Karnowski
Project Manager
Motivation comes from working on things we care about. It also comes from working with people we care about"

Allyson has worked for several years with clients across a variety of positions and industries. Her market research experience includes both facility support and healthcare fieldwork. She has held positions as a phone recruiter, CLT staff and project support, as well as her most recent role as healthcare project manager. Allyson's clients find that she pays close attention to detail and enjoys working with them across all facets of their project.
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Anna Cunningham
Senior Project Manager
Quantitative
Nothing is impossible, the word itself says, "I'm possible!"- Audrey Hepburn

Anna manages quantitative research studies for our clients across the entire process. From pricing and feasibility to study execution, from US domestic work to emerging markets, Anna has touched it all. A charismatic leader, Anna brings extensive experience to her research projects, including 10+ years in data collection. She is incredibly detail-oriented, and consistently goes the extra mile to make her clients happy.
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Coleton Moyer
Sample Coordinator
"I'm a greater believer in luck, and I find the harder I work the more I have of it"- Thomas Jefferson

Coleton works closely with external and internal clients, helping them with their sample needs and managing projects. Beginning his Reckner career in the phone room as a recruiter, Coleton understands the complexity of delivering the right respondents for each study, and he brings a high level of follow-through and quick responsiveness to all of his projects.
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Daniel Borneman
Manager
Sampling & Panel
"The successful warrior is the average man, with laser-like focus."- Bruce Lee

Daniel manages the Sample Team and supervises the flow of work throughout the department. He oversees the access of sample across all clients and project types, including providing pricing and feasibility. With nearly 15 years working directly in Sample, Dan brings his clients a level of knowledge and expertise that is unsurpassed in the industry.
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Dawn Brown
Project Manager
Quantitative
"By failing to prepare, you are preparing to fail."- Benjamin Franklin

Dawn manages exceptionally-large, multi-faceted Customer Value studies for key clients, which is a perfect fit for her. Dawn excels in complexity. She has held an array of research positions across her 15+ years (Quant PM, Quant Support; Coding Procedure Development; OE Coding), and she holds a Certificate for Project Fundamentals in Project Management.
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Jason Gamber
Vice President
Reckner Healthcare
"It's the can-do attitude which separates excellence from mediocrity."

Jason leads the client service and project management teams for our Qualitative and Quantitative departments. Jason has more than 15 years' experience in healthcare operations in both full service and data collection environments. He has expertise in every mode of quantitative pharmaceutical market research in the United States and internationally.
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Jeff Histand
Vice President
Strategic Development
"Commit to what you know you can do, not to what you hope you can."

Jeff has 15+ years' research experience in the healthcare and pharmaceutical industries. From qualitative and quantitative data collection to operations management, Jeff has extensive knowledge of the complexities of market research, enabling him to help his clients anticipate challenges and think through details to ensure success.
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Jennifer Fisher
Senior Project Manager
Qualitative
"Transparency, honesty, kindness, good stewardship, even humor, work in businesses at all times."- John Gerzema

Jennifer manages all aspects of qualitative data collection and field management projects, from feasibility assessment and pricing to project implementation and billing. She has more than 15 years' experience in both full service and data collection. Jennifer is well-known among clients for her positive attitude, attention to detail and superior service.
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Ken Huber
Director
Quantitative Services
"Imagination is more important than knowledge"- Albert Einstein

Ken has 15+ years' experience in data collection, primarily focused on the pharmaceutical and healthcare industries. Ken's expertise includes pricing and feasibility for global data collection, and he uses his experience to proactively help his clients stay on budget and achieve their research goals.
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Kevin Rohm
Director
Sampling & Panel
"The bottom line is integrity."

Kevin has nearly twenty years' experience in market research, with 15 years dedicated to sampling and database management. He has provided sample for thousands of healthcare and pharmaceutical, quantitative and qualitative projects. His broad knowledge of therapeutic areas is considered invaluable by his clients.
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Kevin Wilchek
Senior Project Manager
Sampling & Panel
"We all have dreams. But in order to make dreams come into reality, it takes an awful lot of determination, dedication, self-discipline, and effort."- Jesse Owens

Kevin works directly with our clients to satisfy their sample requirements and projects. With almost a decade of experience in the market research industry, Kevin brings extensive national and international sample project management experience, including feasibility, fieldwork, questionnaire design and data processing across a multitude of Healthcare, Consumer and B2B studies.
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Leslie Baker
Senior Project Manager
Quantitative
"Whatever you do, work at it with all your heart"- Colossians

Leslie works directly with key clients, managing their monthly message tracker studies and quantitative studies. Over the last few years, Leslie has become our resident expert in recruiting HCPs on the topic of PAH (Pulmonary Arterial Hypertension). With 15+ years of experience, Leslie brings extensive knowledge of both qualitative and quantitative, having worked previously as a recruiter and a field manager. She brings a personal touch to all her client interactions.
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Lexy Frazier
Director
Qualitative
Nothing is impossible, the word itself says, "I'm possible!"- Audrey Hepburn

Lexy oversees the project management and recruiting teams and supports the global team by providing pricing and feasibility for clients all over the world. Lexy brings 20+ years' experience in qualitative research in both full service and data collection environments. Lexy has extensive knowledge of recruiting various audiences.
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Linda Diehl
Phone Room Supervisor
"Every day is a new adventure."

Linda brings nearly two decades' of market research experience to her role managing Reckner's recruiting team. Having worked in the phone room as a recruiter herself, Linda possesses an in-depth understanding of what it takes to recruit successfully. She has also served as an interviewer and was instrumental in building Reckner's Key Opinion Leader panel. Linda's positive attitude pervades every project she touches, regardless of difficulty, making Reckner's recruiting team among the best in the industry.
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Lori Franklin
Sample Coordinator
"Learn how to disagree without being disagreeable."

Lori works closely with our portal clients, helping them with their sample needs and managing their projects. She started at Reckner as a recruiter in the phone room and brings that experience to play in her current role. For over 15 years she owned and operated her own business. She brings exceptional customer service, attention to detail and enthusiasm to work every day.
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Lori Leo
Senior Project Manager
Qualitative
"The most important thing in communication is hearing what isn't said."- Peter Drucker

Lori manages qualitative data collection and field management projects, from feasibility assessment and pricing to project implementation and billing. In addition to several years' in the phone room, Lori has an extensive customer service background, responding quickly and positively to all requests. Her friendly manner combined with her persistence ensure that her studies are fully recruited time and again.
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Marisa Blackwell
Senior Project Manager
Quantitative
"Real integrity is doing the right thing, knowing that nobody's going to know whether you did it or not."- Oprah Winfrey

With 20+ years in the research industry, Marisa brings a level of experience that is both rare and esteemed. She has worked across all aspects of the business, including recruiting, interviewing, data entry, and project management. Marisa is known throughout the company and with her clients for her positive, can-do attitude and willingness to "go the extra mile."
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Michael Georgianna
Account Director
"No legacy is so rich as honesty."- William Shakespeare

Michael has more than 20 years' experience in market research, account management and marketing. This extensive background affords Michael a comprehensive understanding of market research best practices with the overarching goal of client service. Michael is an active member of MRA, Philadelphia Chapter, where he has served as Secretary and as President.
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Nick Urda
Account Director
"Client service is built on quality and reliability, but also integrity & sincerity."

Nick has been in the market research industry for nearly ten years. Beginning his research career in project management, Nick has in-depth knowledge of what it takes for a research initiative to succeed. He brings this experience to his clients, helping them determine the most efficient and effective method to achieve their goals.
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Peter Reckner
Senior Vice President
Technology & Innovation
"Imagination is more important than knowledge. For knowledge is limited to all we now know and understand, while imagination embraces the entire world, and all there ever will be to know and understand." - Albert Einstein

Leading Reckner's in-house data processing team, Peter brings 20+ years' experience in technology-based market research. With an extensive background in operations, IT, and data processing, he has collaborated with clients on project design and methodology leading to innovative quantitative surveying techniques. Peter's vision helps keep Reckner fresh and cutting-edge, developing tools to maximize efficiency while bringing ease of use to respondents and clients alike.
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Sharon Little
Project Manager
Qualitative
"If you stumble, make it part of the dance."

Sharon manages all aspects of qualitative data collection, from project implementation to billing. Having started as a Reckner Qualitative Project Coordinator, she is known for her attention to detail and thorough communication. Sharon uses her intimate understanding project administration to work successfully on even the most complex projects.
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Susan Phillippe
Director
Client Relations
"Honesty and transparency make you vulnerable. Be honest and transparent anyway."- Mother Teresa

Susan has overseen thousands of quantitative projects during her 20+ years in this industry. Her depth of experience is recognized by both clients and colleagues who consider her one of the top experts in quantitative medical data collection, offering operational consultative expertise for both domestic and international projects.